Questions From HR: 4 recommendations to help employees communicate effectively online

“An employee in our company is required to regularly present online. The problem is her presentations are very unclear. Are there some recommendations you can make to support internationally trained employees to more effectively present online?” In today's digital...

Questions From HR: 4 things to consider regarding accent modification and older clients

"We have an executive who has asked for accent training. It is true that she is often unclear but she’s almost 50. Is it too late to make changes?" The short answer is that it is not too late. People often assume that the younger one is, the easier it is to assimilate...

Questions From HR: 3 reasons someone may have an abrupt tone…and what can be done

"We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?" There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let me take...

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