How Your Attitude and Behaviour Can Influence Comprehension and What To Do About It

We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...

Realistic vs Unrealistic Expectations of Accent Training: Why HR and management need to be informed

Accent training is about adjusting an accent. We all have accents, so terms such as “accent elimination” and “accent reduction” are based on the incorrect assumption that “we” don’t have accents. I prefer to use the terms “accent modification,” “accent adjustment,”...

8 Common Causes of Unclear Speech

Many things influence how what we say is perceived. (See our recent blog post entitled, 3 Things You Probably Haven’t Considered About Clear Communication.) In that post, I focused primarily on interpretation and cultural assumptions. In this post, I want to focus on...
8 Common Causes of Unclear Speech

8 Common Causes of Unclear Speech

Many things influence how what we say is perceived. (See our recent blog post entitled, 3 Things You Probably Haven’t Considered About Clear Communication.) In that post, I focused primarily on interpretation and cultural assumptions. In this post, I want to focus on...

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