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3 Things You Probably Haven’t Considered About Clear Communication

3 Things You Probably Haven’t Considered About Clear Communication

by Heather Chetwynd | Feb 25, 2022 | Business Communications

Clarity is influenced by a number of things. You might immediately assume that we are talking of ARTICULATION, which refers to the movement of the tongue, lips and other muscles in the mouth. While that certainly is one important aspect of speech which helps us...
The Dilemma – What is “Correct” English?

The Dilemma – What is “Correct” English?

by Heather Chetwynd | Jan 29, 2021 | Culture and Values

I am often asked, “Is that ‘correct’ English?” It is not a simple question to answer. I have thought about this often but recently I was reminded of it again as I listened to the audio version of Between the World and Me. Written and read by Ta-Nehisi Coates, the book...
Coaching people from other cultural & linguistic backgrounds

Coaching people from other cultural & linguistic backgrounds

by Heather Chetwynd | Nov 5, 2020 | Business Communications, Culture and Values

The North American concept of personal space Many coaches working in English-speaking environments were born and raised in another cultural and/or linguistic environment. And the reverse is also true, especially in Toronto, where roughly 50% of the population was not...
Developing Cultural Awareness – Looking Another Culture in the Eye

Developing Cultural Awareness – Looking Another Culture in the Eye

by Recommendation of Heather Chetwynd | Oct 16, 2015 | Culture and Values

Here’s a personal take on developing cultural awareness. Looking Another Culture in the Eye I was born and raised in Minnesota, but as an adult I have mostly lived in Europe and Africa. I teach cross-cultural management at the international business school...
Cultural Competence and the Brain

Cultural Competence and the Brain

by Recommendation of Heather Chetwynd | Sep 10, 2014 | Culture and Values

What is the relationship between cultural competence and the brain? In this article, the researchers look at the important of cultural competence when working with people from diverse cultures with brain injuries. Interesting. Kessler Foundation scientists study...
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