by Heather Chetwynd | Jul 11, 2025 | Business Communications
Whether you’re a senior leader, a multilingual professional, or someone navigating the complexity of cross-cultural teams, the language you choose carries more weight than you might think. And often, it’s not the big, impressive words that matter most – it’s the small...
by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Nov 24, 2022 | Language Training
https://voicetoword.com/wp-content/uploads/2022/11/MairzyDoats-animated.mp4 Poems and songs are fun ways to practice clear speech. The following popular 1943 poem called “Mairzy Doats” is the perfect example of linking in English. If you just listen...
by Heather Chetwynd | Jun 28, 2022 | Culture and Values
We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
by Heather Chetwynd | Oct 21, 2021 | Language Training
I’ve seen that many people obtain knowledge from our English training sessions (and other types of training as well) but not all integrate what was learned. The missing piece is making it your own! How to integrate what you learn into your daily communication To learn...
