by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Feb 17, 2022 | Culture and Values
A former student of mine got a job in northern Quebec years ago. The weather is pretty harsh there and, being quick witted, he wrote the following few paragraphs with common weather idioms. I felt it was so well written and the idioms used so naturally, I decided to...
by Heather Chetwynd | Feb 11, 2022 | Culture and Values
In Canada, many people are not used to hearing a variety of accents, especially in less urban environments. Even in Toronto, one of the most multicultural cities in the world, many native speakers mix almost entirely with other native speakers and, therefore, do not...
by Heather Chetwynd | Sep 27, 2021 | Language Training
Most cities have their landmarks. In Toronto, we have one that was sold after the death of its owner, Ed Mirvish. A poor immigrant to Toronto in the 1920s, he built a discount store in 1948 that catered to immigrants and the working class, delighting passersby with...
by Heather Chetwynd | Feb 11, 2021 | Language Training
Pluto the dog is a character that has become popular under Covid. I’ve always enjoyed the humour but this one – called “Losing your Marbles” – is wonderful for my line of work. He speaks in almost pure idioms throughout the 3-minute clip. Listen to...
