by Heather Chetwynd | Jan 13, 2025 | Business Communications
When a non-native English speaker lives and works in an English-speaking environment, even apparent fluency can mask significant challenges. Recognizing these nuances is crucial for HR professionals and workplace leaders to foster an inclusive and supportive...
by Heather Chetwynd | Jun 9, 2023 | Human Resources
“An employee in our company is required to regularly present online. The problem is her presentations are very unclear. Are there some recommendations you can make to support internationally trained employees to more effectively present online?” In today’s...
by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Mar 31, 2023 | Human Resources
“One of our designers is brilliant and has an impressive work background. But her speech is confused – it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?”...
by Heather Chetwynd | Jan 30, 2023 | Human Resources
“We have several employees who perform exceptionally well but they seem to struggle with listening comprehension. What can we do to support them?” Even someone who speaks a language well can struggle with listening comprehension. Local accents, casual speech,...