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5 Mistakes Professionals Make When Introducing Themselves

5 Mistakes Professionals Make When Introducing Themselves

by Heather Chetwynd | Aug 5, 2022 | Presentation Skills

Why do we introduce ourselves? We want people to know how to address us. We want to share a bit of information about who we are and what we do so there is a point of connection. We want people to remember us and something about us. Many reasons and many contexts. What...
How to have the Most Productive Meetings Possible

How to have the Most Productive Meetings Possible

by Recommendation of Heather Chetwynd | Apr 8, 2015 | Business Communications

Many of us waste a lot of time in unproductive meetings. It never ceases to surprise me, even in very established and reputable business environments, how common it is to participate in poorly run meetings. Folkerson, in the article that follows, summarizes 9 key...
Effective Telephone Skills – What are they?

Effective Telephone Skills – What are they?

by Recommendation of Heather Chetwynd | Mar 17, 2015 | Business Communications

The way we sound when speaking face-to-face is tempered by the way we look, our expressions and our demeanor. But when we speak on the phone, all this visual information gets lots. So learning effective telephone skills is critical to sounding polite and communicating...
Five most Common Bad Communication Habits

Five most Common Bad Communication Habits

by Recommendation of Heather Chetwynd | Mar 11, 2015 | Business Communications

All of us occasionally fall into bad communication habits. Learning to communicate effectively and in a professional manner involves developing and maintaining both self-awareness and self-control. Often we don’t really see our behaviour as others might. We are...
Power Words can Spice up your Writing

Power Words can Spice up your Writing

by Recommendation of Heather Chetwynd | Nov 3, 2014 | Voice to Word Post - Other

Power words are those that create an impact. For example, I can say, “This training will really help you improve your communication skills.”. Or I can say, “This training will significantly improve your communication skills.” The second...
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