by Recommendation of Heather Chetwynd | Mar 11, 2015 | Business Communications
All of us occasionally fall into bad communication habits. Learning to communicate effectively and in a professional manner involves developing and maintaining both self-awareness and self-control. Often we don’t really see our behaviour as others might. We are...
by Recommendation of Heather Chetwynd | Nov 3, 2014 | Voice to Word Post - Other
Power words are those that create an impact. For example, I can say, “This training will really help you improve your communication skills.”. Or I can say, “This training will significantly improve your communication skills.” The second...
by Heather Chetwynd | Feb 1, 2013 | Accent Modification
This is the third in a series of articles based on excerpts from a presentation made by Heather Chetwynd at the ING Cafe in downtown Toronto in Fall 2012. Please watch out for more upcoming posts based on the variety of topics that were covered at that event....
by Heather Chetwynd | Jun 5, 2012 | Accent Modification
This follows up on the previous posting drawing on edited excerpts from an interview with Voice to Word Director and Trainer, Heather Chetwynd, and Trainer Mark Prince. This interview (which can be heard in full on our resource page) focused on pronunciation for...
by Heather Chetwynd | Apr 16, 2012 | Accent Modification
The following excerpts are edited from an interview with Voice to Word Director and Trainer, Heather Chetwynd, and Trainer Mark Prince. In this interview (with the Chinese Professional Association for Canada – CPAC – which can be heard in full on our...