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3 Things You Probably Haven’t Considered About Clear Communication

3 Things You Probably Haven’t Considered About Clear Communication

by Heather Chetwynd | Feb 25, 2022 | Business Communications

Clarity is influenced by a number of things. You might immediately assume that we are talking of ARTICULATION, which refers to the movement of the tongue, lips and other muscles in the mouth. While that certainly is one important aspect of speech which helps us...
How Soft Skills & Cultural Conditioning Influence your Job Prospects

How Soft Skills & Cultural Conditioning Influence your Job Prospects

by Heather Chetwynd | Jul 19, 2021 | Business Communications

We learn our soft skills from the environments we grow up in and experience – family, culture, friends, school, etc.. Inappropriate or insufficient soft skills – ranging from not understanding culturally appropriate communication to not being able to express...
Coaching people from other cultural & linguistic backgrounds

Coaching people from other cultural & linguistic backgrounds

by Heather Chetwynd | Nov 5, 2020 | Business Communications, Culture and Values

The North American concept of personal space Many coaches working in English-speaking environments were born and raised in another cultural and/or linguistic environment. And the reverse is also true, especially in Toronto, where roughly 50% of the population was not...
CLEAR SPEECH: Improve your Chances for Promotion

CLEAR SPEECH: Improve your Chances for Promotion

by Heather Chetwynd | Jul 7, 2020 | Accent Modification, Business Communications

Do people seem to find it difficult to understand you when you speak? Do they often ask you to repeat yourself? Do they look like they are really concentrating to understand you?  Whether your perception is true or not, being able to participate comfortably in a...
Breath and Inspiration and Public Speaking

Breath and Inspiration and Public Speaking

by Recommendation of Heather Chetwynd | Apr 29, 2015 | Business Communications

Breath and inspiration are related. The root of the word inspire is the Latin word spirare, which means to breathe. In English, we use the word respiration in reference to breathing and expiration in reference to death. But these terms are also related to the word...
How Accents and Language Change

How Accents and Language Change

by Recommendation of Heather Chetwynd | Apr 27, 2015 | Business Communications

Language changes whether we like it or not. I was forced to pronounce WHEN, WHICH and WHERE with air after the W, even though nobody I knew did it. But that was considered correct when I was young. And, as we know, what is considered correct is the language of...
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