by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Dec 10, 2021 | Language Training
Over the years, we noticed that some clients made very noticeable progress. These were motivated clients with strong learning habits. They were fascinated with language and creative in finding ways to fit their practice into their busy lives. They focused in class,...
by Heather Chetwynd | Nov 5, 2020 | Business Communications, Culture and Values
The North American concept of personal space Many coaches working in English-speaking environments were born and raised in another cultural and/or linguistic environment. And the reverse is also true, especially in Toronto, where roughly 50% of the population was not...
by Heather Chetwynd | Jun 4, 2020 | Language Training
The way we communicate and the way we learn are both inextricably linked to our brain and psychology. Our identity, beliefs, assumptions, emotional addictions, thinking patterns, etc. all contribute to our learning success. One example – over your life you...
by Heather Chetwynd | May 12, 2020 | Accent Modification
“Everything can be taken from a man but one thing: the last of the human freedoms — to choose one’s attitude in any given set of circumstances, to choose one’s own way.” – Victor Frankl, Man’s Search for Meaning A while back, I received a call from...
