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Questions From HR: 4 recommendations to help employees communicate effectively online

Questions From HR: 4 recommendations to help employees communicate effectively online

by Heather Chetwynd | Jun 9, 2023 | Human Resources

“An employee in our company is required to regularly present online. The problem is her presentations are very unclear. Are there some recommendations you can make to support internationally trained employees to more effectively present online?” In today’s...
Questions From HR: 4 things to consider regarding accent modification and older clients

Questions From HR: 4 things to consider regarding accent modification and older clients

by Heather Chetwynd | May 19, 2023 | Human Resources

“We have an executive who has asked for accent training. It is true that she is often unclear but she’s almost 50. Is it too late to make changes?” The short answer is that it is not too late. People often assume that the younger one is, the easier it is...
Questions From HR: 3 reasons someone may have an abrupt tone…and what can be done

Questions From HR: 3 reasons someone may have an abrupt tone…and what can be done

by Heather Chetwynd | Apr 17, 2023 | Human Resources

“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
Questions From HR: Dealing with confusing English

Questions From HR: Dealing with confusing English

by Heather Chetwynd | Mar 31, 2023 | Human Resources

“One of our designers is brilliant and has an impressive work background. But her speech is confused – it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?”...
Questions From HR: 5 ways to support people with comprehension issues

Questions From HR: 5 ways to support people with comprehension issues

by Heather Chetwynd | Jan 30, 2023 | Human Resources

“We have several employees who perform exceptionally well but they seem to struggle with listening comprehension. What can we do to support them?” Even someone who speaks a language well can struggle with listening comprehension. Local accents, casual speech,...
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