by Recommendation of Heather Chetwynd | Oct 16, 2015 | Culture and Values
Here’s a personal take on developing cultural awareness. Looking Another Culture in the Eye I was born and raised in Minnesota, but as an adult I have mostly lived in Europe and Africa. I teach cross-cultural management at the international business school...
by Recommendation of Heather Chetwynd | Jun 26, 2015 | Accent Modification
Here’s a very sad commentary on the relationship between what we see and what we perceive. Is it possible that just by looking at someone influences what we hear? Certainly our assumptions and stereotypes affect our perceptions but this article points to how...
by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values
Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Jan 7, 2015 | Culture and Values
Cultural competence is becoming essential in the workplace, especially in a city as multicultural as Toronto is. This was driven home to me recently when I accompanied a friend of Ukrainian origin, who has cancer for the second time, to a doctor’s appointment to...
