by Heather Chetwynd | Nov 5, 2020 | Business Communications, Culture and Values
The North American concept of personal space Many coaches working in English-speaking environments were born and raised in another cultural and/or linguistic environment. And the reverse is also true, especially in Toronto, where roughly 50% of the population was not...
by Recommendation of Heather Chetwynd | Oct 16, 2015 | Culture and Values
Here’s a personal take on developing cultural awareness. Looking Another Culture in the Eye I was born and raised in Minnesota, but as an adult I have mostly lived in Europe and Africa. I teach cross-cultural management at the international business school...
by Recommendation of Heather Chetwynd | Jun 26, 2015 | Accent Modification
Here’s a very sad commentary on the relationship between what we see and what we perceive. Is it possible that just by looking at someone influences what we hear? Certainly our assumptions and stereotypes affect our perceptions but this article points to how...
by Heather Chetwynd | Apr 14, 2015 | Business Communications
Mohammad was in the running for a promotion but never got it. Why? According to his manager, Mohammad was considered rude by several of his colleagues. There were complaints about him being overly critical, raising his voice regularly and often making jokes at...
by Recommendation of Heather Chetwynd | Apr 6, 2015 | Culture and Values
Being a culturally intelligent leader requires more than understanding cultural differences. At times it can be quite difficult to decipher when a particular behaviour is related to cultural conditioning, personality, current circumstances or a temporary emotional...
