by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values
Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the...
by Recommendation of Heather Chetwynd | Mar 2, 2015 | Culture and Values
Diversity is Our Strength is the city of Toronto’s motto, found at the bottom of our coat of arms. Given the importance of continually finding ways to strengthen dialogue, build bridges between communities and reduce discrimination, the Canadian Race Relations...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Jan 28, 2015 | Non Verbal Communication
Making body language mistakes during a job interview could cost you a great opportunity. Just as our voice speaks, so does our body and people interpret what our body says based on cultural norms. Learning how people interpret what our body does, as well as becoming...
by Recommendation of Heather Chetwynd | Jan 27, 2015 | Accent Modification
I have often heard complaints about the glass ceiling facing non-native English speakers. And in my line of work, many new clients decide to work with us when they are in line for a potential promotion and/or are motivated after a performance review indicating issues...