We often misunderstand others who have been raised in the same country, often even from within the same family. So when we have been raised speaking different languages and holding different beliefs and values, misinterpretation can run rampant. In this interview, language and cultural specialist, Heather Chetwynd, talks about why this happens and what we can do to facilitate clearer communication.

Listen at http://goo.gl/r2iS7o.