by Heather Chetwynd | Sep 30, 2011 | Culture and Values
Communicating in a culturally appropriate manner can be a tricky thing to learn for all of us. Culture, after all, is an elaborate code consisting of thousands of subtle micro-elements. We all would do well to remember that, when someone from a distinct cultural group...
by Heather Chetwynd | Nov 11, 2010 | Culture and Values
I was on the phone recently getting some tech support. As is often the case, I was talking with someone from India. I wanted to know whether I was doing something correctly and, after explaining it to the technician, I asked if I was doing it in the right way. “Of...
