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The line between teaching and coaching: The GRADE approach

The line between teaching and coaching: The GRADE approach

by Heather Chetwynd | Dec 10, 2021 | Language Training

Over the years, we noticed that some clients made very noticeable progress. These were motivated clients with strong learning habits. They were fascinated with language and creative in finding ways to fit their practice into their busy lives. They focused in class,...
When communication issues are “all about me”

When communication issues are “all about me”

by Heather Chetwynd | Sep 10, 2020 | Language Training

In my 20s, I learned to speak Spanish with a wave of refugees from South America. I just “hung out” and took a few lessons, sang in a small Latin folk band and eventually married a Chilean refugee. Because I had never properly studied Spanish or lived in a...
Cultural Agility – Reduce your Cross-Cultural Clumsiness

Cultural Agility – Reduce your Cross-Cultural Clumsiness

by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values

Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner.  While the...

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