by Heather Chetwynd | Jun 21, 2024 | Culture and Values
I am often asked, “Is that ‘correct’ English?” It is not a simple question to answer. I have thought about this often but recently I was reminded of it again as I listened to the audio version of Between the World and Me. Written and read by Ta-Nehisi Coates, the book...
by Recommendation of Heather Chetwynd | Mar 17, 2015 | Business Communications
The way we sound when speaking face-to-face is tempered by the way we look, our expressions and our demeanor. But when we speak on the phone, all this visual information gets lots. So learning effective telephone skills is critical to sounding polite and communicating...