CULTURE & COMMUNICATION Part 1
The following excerpts are edited from an interview with Voice to Word Director and Trainer, Heather Chetwynd, and Trainer Mark Prince. In this interview (with the Chinese Professional Association for Canada - CPAC - which can be heard in full on our resource page,)...
CROSS-CULTURAL COMMUNICATIONS: Part 2 – Giving Feedback and Making Requests
In the last post, I discussed how Canadians tend to collaborate in the workplace and work together in teams. This post continues on the same theme of appropriate workplace communication as it relates to giving feedback and making requests. Just as our concept of...
CROSS-CULTURAL COMMUNICATIONS: Part 1 – Working Together
Communicating in a culturally appropriate manner can be a tricky thing to learn for all of us. Culture, after all, is an elaborate code consisting of thousands of subtle micro-elements. We all would do well to remember that, when someone from a distinct cultural group...