Questions From HR: 4 things to consider regarding accent modification and older clients
"We have an executive who has asked for accent training. It is true that she is often unclear but she’s almost 50. Is it too late to make changes?" The short answer is that it is not too late. People often assume that the younger one is, the easier it is to assimilate...
Questions From HR: 3 reasons someone may have an abrupt tone…and what can be done
"We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?" There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let me take...
Questions From HR: Dealing with confusing English
"One of our designers is brilliant and has an impressive work background. But her speech is confused - it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?" ---- It is...