by Heather Chetwynd | Oct 14, 2022 | Human Resources
What is uptalk? When we ask a question which requires a yes or no answer – Do you live near here?⮵- our intonation rises. Sometimes we use this intonation throughout our speech. Because it is similar to the question intonation, it implies we are waiting for a response...
by Heather Chetwynd | Aug 26, 2022 | Human Resources
This article covers a variety of considerations which can influence the success of language coaching. If you are a manager or HR professional recommending such training to an employee, the following information can help shed light on the factors involved in successful...
by Heather Chetwynd | Aug 5, 2022 | Presentation Skills
Why do we introduce ourselves? We want people to know how to address us. We want to share a bit of information about who we are and what we do so there is a point of connection. We want people to remember us and something about us. Many reasons and many contexts. What...
by Heather Chetwynd | Jun 28, 2022 | Culture and Values
We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
by Heather Chetwynd | May 27, 2022 | Accent Modification
Accent training is about adjusting an accent. We all have accents, so terms such as “accent elimination” and “accent reduction” are based on the incorrect assumption that “we” don’t have accents. I prefer to use the terms “accent modification,” “accent adjustment,”...