by Heather Chetwynd | Mar 31, 2023 | Human Resources
“One of our designers is brilliant and has an impressive work background. But her speech is confused – it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?”...
by Heather Chetwynd | Jan 30, 2023 | Human Resources
“We have several employees who perform exceptionally well but they seem to struggle with listening comprehension. What can we do to support them?” Even someone who speaks a language well can struggle with listening comprehension. Local accents, casual speech,...
by Heather Chetwynd | Jun 28, 2022 | Culture and Values
We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
by Heather Chetwynd | Feb 11, 2022 | Culture and Values
In Canada, many people are not used to hearing a variety of accents, especially in less urban environments. Even in Toronto, one of the most multicultural cities in the world, many native speakers mix almost entirely with other native speakers and, therefore, do not...
