by Heather Chetwynd | Apr 16, 2012 | Accent Modification
The following excerpts are edited from an interview with Voice to Word Director and Trainer, Heather Chetwynd, and Trainer Mark Prince. In this interview (with the Chinese Professional Association for Canada – CPAC – which can be heard in full on our...
by Heather Chetwynd | Nov 23, 2011 | Culture and Values
In the last post, I discussed how Canadians tend to collaborate in the workplace and work together in teams. This post continues on the same theme of appropriate workplace communication as it relates to giving feedback and making requests. Just as our concept of...
by Heather Chetwynd | Sep 30, 2011 | Culture and Values
Communicating in a culturally appropriate manner can be a tricky thing to learn for all of us. Culture, after all, is an elaborate code consisting of thousands of subtle micro-elements. We all would do well to remember that, when someone from a distinct cultural group...
by Heather Chetwynd | Jul 22, 2011 | Voice to Word Post - Other
I received this recently in one of those anonymous emails that get passed around. Some words seem pretty much the same until you change the context! People say there is no difference between COMPLETE & FINISHED. But there is. When you marry the right one, you are...
by Heather Chetwynd | Jun 23, 2011 | Voice to Word Post - Other
I was speaking with client of mine from Colombia a while back. Since Canada was signing a free trade agreement with Colombia at the time, I asked him what Canada exported to Colombia. “Weed,” he said. “I don’t think so,” I replied with a smile. “That’s what Colombia...
