by Recommendation of Heather Chetwynd | Apr 27, 2015 | Business Communications
Language changes whether we like it or not. I was forced to pronounce WHEN, WHICH and WHERE with air after the W, even though nobody I knew did it. But that was considered correct when I was young. And, as we know, what is considered correct is the language of...
by Heather Chetwynd | Apr 14, 2015 | Business Communications
Mohammad was in the running for a promotion but never got it. Why? According to his manager, Mohammad was considered rude by several of his colleagues. There were complaints about him being overly critical, raising his voice regularly and often making jokes at...
by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values
Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Jan 28, 2015 | Non Verbal Communication
Making body language mistakes during a job interview could cost you a great opportunity. Just as our voice speaks, so does our body and people interpret what our body says based on cultural norms. Learning how people interpret what our body does, as well as becoming...
