by Recommendation of Heather Chetwynd | Jan 7, 2015 | Culture and Values
Cultural competence is becoming essential in the workplace, especially in a city as multicultural as Toronto is. This was driven home to me recently when I accompanied a friend of Ukrainian origin, who has cancer for the second time, to a doctor’s appointment to...
by Recommendation of Heather Chetwynd | Dec 17, 2014 | Language Training
In Canadian written English, it is important to learn how to be concise. This is a quality of well-written, refined writing and speaking, although it is not as important in casual speech. Being concise involves using specific vocabulary which more clearly states what...
by Recommendation of Heather Chetwynd | Nov 26, 2014 | Culture and Values, Non Verbal Communication
Are how you stand and success related? The influence of posture, gestures and facial expressions is powerful and largely unconscious. This very fundamental form of communication goes back to our beginnings when language was non-existent. The oldest part of our brain...
by Recommendation of Heather Chetwynd | Nov 26, 2014 | Culture and Values
Some facts about homeless immigrant youth in Canada: Nearly 2 out of 3 have origins in Africa or the Caribbean. Over 1 in 3 identified as LGBTQ. Over 25% identified as being a parent. Over 50% report some level of religious or faith identity. Family conflict was cited...
by Heather Chetwynd | Nov 5, 2014 | Accent Modification
You CAN learn to speak clearly and be better understood when you speak English. Do you have difficulties understanding and/or being understood? The ability to participate comfortably in a conversation depends upon language and context. Understanding the culture, being...
