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Effective Telephone Skills – What are they?

Effective Telephone Skills – What are they?

by Recommendation of Heather Chetwynd | Mar 17, 2015 | Business Communications

The way we sound when speaking face-to-face is tempered by the way we look, our expressions and our demeanor. But when we speak on the phone, all this visual information gets lots. So learning effective telephone skills is critical to sounding polite and communicating...

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