by Recommendation of Heather Chetwynd | Apr 6, 2015 | Culture and Values
Being a culturally intelligent leader requires more than understanding cultural differences. At times it can be quite difficult to decipher when a particular behaviour is related to cultural conditioning, personality, current circumstances or a temporary emotional...
by Recommendation of Heather Chetwynd | Oct 16, 2014 | Accent Modification
Words matter a lot! You may have heard that communication is 55% body language, 38% tone of voice and 7% actual words. Well, this myth has been debunked! While body language and tone of voice continue to be important elements of effective communication, we know that...
