What is the language strategy at your company? Does it even have one? If not, they are missing the boat since it is essential when hiring internationally-trained employees who have the skills you want and just need coaching in the specifics of particular aspects of...
In my classes, we often discuss how to be assertive rather than aggressive. According to the following article, “assertiveness trumps anxiety”. However, assertiveness is far more than an anti-anxiety technique. Dr. Bob Alberti tells us how to connect with...
Every industry in Canada has to deal with multiple accents. So we all need to learn how to understand a thick accent and how to clarify when we don’t. And remember, if you are having difficulty understanding someone’s accent, they very likely are having...
How can we speak with authority? Well, first of all, stop using all those fillers, such as “you know” and “like.” Next, stop making statements sound like questions. Slam poetry performer, Taylor Mali, is also an educator and teacher advocate....
I often recommend Toastmasters to my students as a means to regularly practice presentation skills and receive constructive feedback. And I have seen some excellent speakers come out of Toastmasters. The speaker who gives advice for the following article, has also...
