In my classes, we often discuss how to be assertive rather than aggressive. According to the following article, “assertiveness trumps anxiety”. However, assertiveness is far more than an anti-anxiety technique. Dr. Bob Alberti tells us how to connect with...
Every industry in Canada has to deal with multiple accents. So we all need to learn how to understand a thick accent and how to clarify when we don’t. And remember, if you are having difficulty understanding someone’s accent, they very likely are having...
Have you ever felt like you’re talking, but no one’s listening? This can be caused by a variety of reasons. For non-native speakers, sometimes it is due to lack of clear speech, or culturally inappropriate communication, or simple difficulty in...
What does your body language mean? While we all have individual variations, we do make broad cultural assumptions based on body language. This site has a series of photos with possible interpretations of what specific body postures and gestures may mean.There is also...
Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” – standing in a posture of confidence, even when we don’t feel confident – can affect...
