by Heather Chetwynd | Jul 19, 2021 | Business Communications
We learn our soft skills from the environments we grow up in and experience – family, culture, friends, school, etc.. Inappropriate or insufficient soft skills – ranging from not understanding culturally appropriate communication to not being able to express...
by Heather Chetwynd | Apr 14, 2015 | Business Communications
Mohammad was in the running for a promotion but never got it. Why? According to his manager, Mohammad was considered rude by several of his colleagues. There were complaints about him being overly critical, raising his voice regularly and often making jokes at...
by Heather Chetwynd | Sep 30, 2011 | Culture and Values
Communicating in a culturally appropriate manner can be a tricky thing to learn for all of us. Culture, after all, is an elaborate code consisting of thousands of subtle micro-elements. We all would do well to remember that, when someone from a distinct cultural group...
