by Heather Chetwynd | Sep 27, 2021 | Language Training
Most cities have their landmarks. In Toronto, we have one that was sold after the death of its owner, Ed Mirvish. A poor immigrant to Toronto in the 1920s, he built a discount store in 1948 that catered to immigrants and the working class, delighting passersby with...
by Heather Chetwynd | Aug 5, 2021 | Voice to Word Post - Other
“Working in the C-suite obliged me to refine my speech and presentation skills.”“I knew that I needed to improve my English to further develop my career…”“I often experienced prejudice because of my accent, as if I were unsophisticated…”“He is too direct and...
by Heather Chetwynd | Jul 19, 2021 | Business Communications
We learn our soft skills from the environments we grow up in and experience – family, culture, friends, school, etc.. Inappropriate or insufficient soft skills – ranging from not understanding culturally appropriate communication to not being able to express...
by Heather Chetwynd | Jul 19, 2021 | Language Training
Have you been working in a job for years with no significant promotion? What might be the reason? While discrimination is always a potential factor, have you considered your skill at communicating clearly and effectively? Expectations regarding appropriate...
by Heather Chetwynd | Jun 2, 2021 | Culture and Values
There is a word in German – umwelt – which refers to how different organisms and beings experience reality. Numerous conditions influence our perception of reality – faith, assumptions, education, culture, physical considerations, character traits, concepts we hold,...
