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Employers and newcomers view the importance of language and communication skills very differently

Employers and newcomers view the importance of language and communication skills very differently

by Recommendation of Heather Chetwynd | Mar 18, 2015 | Language Training

According to recent research, employers and newcomers value language and communication skills completely differently. Whereas 95% of employers consider these skills to be very important, only 27% of newcomers do. This is a huge difference which points to a major...
Cultural Agility – Reduce your Cross-Cultural Clumsiness

Cultural Agility – Reduce your Cross-Cultural Clumsiness

by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values

Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner.  While the...
Accents in the workplace – Linguistic, Regional and Class

Accents in the workplace – Linguistic, Regional and Class

by Recommendation of Heather Chetwynd | Feb 12, 2015 | Accent Modification

In the Greater Toronto Area (GTA,) we have a tremendous variety of accents in the workplace and on the streets. While people often complain about foreign accents and newcomers regularly face discrimination for this reason, we can generally agree that such biases...

How to Present Effectively – Using Effective Body Language

by Recommendation of Heather Chetwynd | Feb 10, 2015 | Non Verbal Communication

If you want to present effectively, you need to use your body language effectively. According to body language and behavior expert, Mark Bowden, there are some simple things you can pay attention to which will significantly improve the impact you have on your...
How to Give Feedback Appropriately

How to Give Feedback Appropriately

by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications

How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
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