Questions From HR: 3 reasons someone may have an abrupt tone…and what can be done
"We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?" There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let me take...
Questions From HR: Dealing with confusing English
"One of our designers is brilliant and has an impressive work background. But her speech is confused - it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?" ---- It is...
Questions From HR: 5 ways to support people with comprehension issues
“We have several employees who perform exceptionally well but they seem to struggle with listening comprehension. What can we do to support them?” Even someone who speaks a language well can struggle with listening comprehension. Local accents, casual speech,...