by Recommendation of Heather Chetwynd | Apr 29, 2015 | Business Communications
Breath and inspiration are related. The root of the word inspire is the Latin word spirare, which means to breathe. In English, we use the word respiration in reference to breathing and expiration in reference to death. But these terms are also related to the word...
by Recommendation of Heather Chetwynd | Apr 27, 2015 | Business Communications
Language changes whether we like it or not. I was forced to pronounce WHEN, WHICH and WHERE with air after the W, even though nobody I knew did it. But that was considered correct when I was young. And, as we know, what is considered correct is the language of...
by Heather Chetwynd | Apr 14, 2015 | Business Communications
Mohammad was in the running for a promotion but never got it. Why? According to his manager, Mohammad was considered rude by several of his colleagues. There were complaints about him being overly critical, raising his voice regularly and often making jokes at...
by Recommendation of Heather Chetwynd | Apr 10, 2015 | Business Communications
Now and then, we all face some uncomfortable situations at work. Whether it be strong smells, overly talkative co-workers, inappropriate clothes, etc., it can be difficult to confront the offending behaviour. Here are some tips on how to handle some of the more common...
by Recommendation of Heather Chetwynd | Apr 8, 2015 | Business Communications
Many of us waste a lot of time in unproductive meetings. It never ceases to surprise me, even in very established and reputable business environments, how common it is to participate in poorly run meetings. Folkerson, in the article that follows, summarizes 9 key...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
