by Recommendation of Heather Chetwynd | Mar 17, 2015 | Business Communications
The way we sound when speaking face-to-face is tempered by the way we look, our expressions and our demeanor. But when we speak on the phone, all this visual information gets lots. So learning effective telephone skills is critical to sounding polite and communicating...
by Recommendation of Heather Chetwynd | Mar 11, 2015 | Business Communications
All of us occasionally fall into bad communication habits. Learning to communicate effectively and in a professional manner involves developing and maintaining both self-awareness and self-control. Often we don’t really see our behaviour as others might. We are...
by Recommendation of Heather Chetwynd | Feb 9, 2015 | Business Communications
The following article offers some tips for how to more successfully manage the interview process. While written for internationally educated professionals living in the United States, the advice still holds for Canadian interviewees. When moving into a new cultural...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Feb 3, 2015 | Business Communications
Having some prepared questions to ask at a job interview will make you more confident. It will also leave the interviewer with an impression of a potential employee who is both reflective and prepared. While you certainly won’t need 175, reviewing the following...
by Recommendation of Heather Chetwynd | Oct 28, 2014 | Business Communications
How do we speak with confidence? What do we actually do differently with our voice to convey confidence and authority? Here’s an interesting article on how to use stress and phrasing in order to have more impact you have when you speak with confidence and...