In my classes, we often discuss how to be assertive rather than aggressive. According to the following article, “assertiveness trumps anxiety”. However, assertiveness is far more than an anti-anxiety technique. Dr. Bob Alberti tells us how to connect with...
Every industry in Canada has to deal with multiple accents. So we all need to learn how to understand a thick accent and how to clarify when we don’t. And remember, if you are having difficulty understanding someone’s accent, they very likely are having...
Name discrimination, while theoretically illegal, is unfortunately common. Read and listen to what Jose says when he changed his name to Joe. If you have had a similar experience, please share it. Name Discrimination – Do Anglicized Names Receive More...
I often recommend Toastmasters to my students as a means to regularly practice presentation skills and receive constructive feedback. And I have seen some excellent speakers come out of Toastmasters. The speaker who gives advice for the following article, has also...
Here’s an interesting article on how employers choose their employees. Many unexpected aspects influence which candidate an employer picks. For example, according to the research, even more important than how you are dressed is your sense of humour and your community...