by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Aug 11, 2014 | Culture and Values
What name do you use when addressing people at work? If you come from a culture that highly values status, it may feel rude to use first names with someone who holds a higher position than you. Even as a teacher, I find many students have difficulty calling me...
by Heather Chetwynd | Nov 11, 2010 | Culture and Values
I was on the phone recently getting some tech support. As is often the case, I was talking with someone from India. I wanted to know whether I was doing something correctly and, after explaining it to the technician, I asked if I was doing it in the right way. “Of...
