by Recommendation of Heather Chetwynd | Apr 28, 2015 | Culture and Values
While I know there is certainly age discrimination, it is easy to fall into the excuse of discrimination (about anything) rather than looking at what else could be the concern. Being (well) over 40 myself, I can relate to those who feel discriminated against because...
by Heather Chetwynd | Apr 14, 2015 | Business Communications
Mohammad was in the running for a promotion but never got it. Why? According to his manager, Mohammad was considered rude by several of his colleagues. There were complaints about him being overly critical, raising his voice regularly and often making jokes at...
by Recommendation of Heather Chetwynd | Apr 10, 2015 | Business Communications
Now and then, we all face some uncomfortable situations at work. Whether it be strong smells, overly talkative co-workers, inappropriate clothes, etc., it can be difficult to confront the offending behaviour. Here are some tips on how to handle some of the more common...
by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values
Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
