by Heather Chetwynd | Jul 11, 2025 | Business Communications
Whether you’re a senior leader, a multilingual professional, or someone navigating the complexity of cross-cultural teams, the language you choose carries more weight than you might think. And often, it’s not the big, impressive words that matter most – it’s the small...
by Heather Chetwynd | Jan 13, 2025 | Business Communications
When a non-native English speaker lives and works in an English-speaking environment, even apparent fluency can mask significant challenges. Recognizing these nuances is crucial for HR professionals and workplace leaders to foster an inclusive and supportive...
by Heather Chetwynd | May 19, 2023 | Human Resources
“We have an executive who has asked for accent training. It is true that she is often unclear but she’s almost 50. Is it too late to make changes?” The short answer is that it is not too late. People often assume that the younger one is, the easier it is...
by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Jun 28, 2022 | Culture and Values
We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
