by Heather Chetwynd | Jun 21, 2024 | Culture and Values
I am often asked, “Is that ‘correct’ English?” It is not a simple question to answer. I have thought about this often but recently I was reminded of it again as I listened to the audio version of Between the World and Me. Written and read by Ta-Nehisi Coates, the book...
by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Jul 19, 2021 | Business Communications
We learn our soft skills from the environments we grow up in and experience – family, culture, friends, school, etc.. Inappropriate or insufficient soft skills – ranging from not understanding culturally appropriate communication to not being able to express...
by Heather Chetwynd | Apr 14, 2015 | Business Communications
Mohammad was in the running for a promotion but never got it. Why? According to his manager, Mohammad was considered rude by several of his colleagues. There were complaints about him being overly critical, raising his voice regularly and often making jokes at...
