by Heather Chetwynd | Aug 5, 2021 | Voice to Word Post - Other
“Working in the C-suite obliged me to refine my speech and presentation skills.”“I knew that I needed to improve my English to further develop my career…”“I often experienced prejudice because of my accent, as if I were unsophisticated…”“He is too direct and...
by Heather Chetwynd | Sep 10, 2020 | Language Training
In my 20s, I learned to speak Spanish with a wave of refugees from South America. I just “hung out” and took a few lessons, sang in a small Latin folk band and eventually married a Chilean refugee. Because I had never properly studied Spanish or lived in a...
by Recommendation of Heather Chetwynd | Apr 6, 2015 | Culture and Values
Being a culturally intelligent leader requires more than understanding cultural differences. At times it can be quite difficult to decipher when a particular behaviour is related to cultural conditioning, personality, current circumstances or a temporary emotional...
by Recommendation of Heather Chetwynd | Mar 11, 2015 | Business Communications
All of us occasionally fall into bad communication habits. Learning to communicate effectively and in a professional manner involves developing and maintaining both self-awareness and self-control. Often we don’t really see our behaviour as others might. We are...
by Recommendation of Heather Chetwynd | Feb 9, 2015 | Business Communications
The following article offers some tips for how to more successfully manage the interview process. While written for internationally educated professionals living in the United States, the advice still holds for Canadian interviewees. When moving into a new cultural...
