by Heather Chetwynd | Jun 28, 2022 | Culture and Values
We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
by Heather Chetwynd | Jul 19, 2021 | Business Communications
We learn our soft skills from the environments we grow up in and experience – family, culture, friends, school, etc.. Inappropriate or insufficient soft skills – ranging from not understanding culturally appropriate communication to not being able to express...
by Recommendation of Heather Chetwynd | Aug 11, 2014 | Culture and Values
What name do you use when addressing people at work? If you come from a culture that highly values status, it may feel rude to use first names with someone who holds a higher position than you. Even as a teacher, I find many students have difficulty calling me...
