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How Your Attitude and Behaviour Can Influence Comprehension and What To Do About It

How Your Attitude and Behaviour Can Influence Comprehension and What To Do About It

by Heather Chetwynd | Jun 28, 2022 | Culture and Values

We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
How Soft Skills & Cultural Conditioning Influence your Job Prospects

How Soft Skills & Cultural Conditioning Influence your Job Prospects

by Heather Chetwynd | Jul 19, 2021 | Business Communications

We learn our soft skills from the environments we grow up in and experience – family, culture, friends, school, etc.. Inappropriate or insufficient soft skills – ranging from not understanding culturally appropriate communication to not being able to express...
What Name do you Use for your New Colleague? What is Culturally Appropriate?

What Name do you Use for your New Colleague? What is Culturally Appropriate?

by Recommendation of Heather Chetwynd | Aug 11, 2014 | Culture and Values

What name do you use when addressing people at work? If you come from a culture that highly values status, it may feel rude to use first names with someone who holds a higher position than you. Even as a teacher, I find many students have difficulty calling me...

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