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I Want You – sung by Toronto Jazz singer Holly Cole

by Heather Chetwynd | Oct 29, 2014 | Culture and Values

I Want You. This very simple Tom Wait’s song is interpreted here by Toronto’s own – jazz singer Holly Cole. I love how she interprets her songs. A while back, Holly put out an album of American singer-songwriter Tom Wait’s songs where this one...
Learn to Speak With Confidence & Authority

Learn to Speak With Confidence & Authority

by Recommendation of Heather Chetwynd | Oct 28, 2014 | Business Communications

How do we speak with confidence? What do we actually do differently with our voice to convey confidence and authority? Here’s an interesting article on how to use stress and phrasing in order to have more impact you have when you speak with confidence and...
Does Your Company Have a Language Strategy?

Does Your Company Have a Language Strategy?

by Recommendation of Heather Chetwynd | Oct 13, 2014 | Business Communications

What is the language strategy at your company? Does it even have one? If not, they are missing the boat since it is essential when hiring internationally-trained employees who have the skills you want and just need coaching in the specifics of particular aspects of...
How to Be Assertive

How to Be Assertive

by Recommendation of Heather Chetwynd | Oct 9, 2014 | Culture and Values

In my classes, we often discuss how to be assertive rather than aggressive. According to the following article, “assertiveness trumps anxiety”. However, assertiveness is far more than an anti-anxiety technique. Dr. Bob Alberti tells us how to connect with...
How to Understand a Thick Accent

How to Understand a Thick Accent

by Recommendation of Heather Chetwynd | Oct 8, 2014 | Accent Modification

Every industry in Canada has to deal with multiple accents. So we all need to learn how to understand a thick accent and how to clarify when we don’t. And remember, if you are having difficulty understanding someone’s accent, they very likely are having...
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