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Questions From HR: Dealing with confusing English

Questions From HR: Dealing with confusing English

by Heather Chetwynd | Mar 31, 2023 | Human Resources

“One of our designers is brilliant and has an impressive work background. But her speech is confused – it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?”...
Questions From HR: 5 ways to support people with comprehension issues

Questions From HR: 5 ways to support people with comprehension issues

by Heather Chetwynd | Jan 30, 2023 | Human Resources

“We have several employees who perform exceptionally well but they seem to struggle with listening comprehension. What can we do to support them?” Even someone who speaks a language well can struggle with listening comprehension. Local accents, casual speech,...

CROSS-CULTURAL COMMUNICATIONS: Part 2 – Giving Feedback and Making Requests

by Heather Chetwynd | Nov 23, 2011 | Culture and Values

In the last post, I discussed how Canadians tend to collaborate in the workplace and work together in teams. This post continues on the same theme of appropriate workplace communication as it relates to giving feedback and making requests. Just as our concept of...
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