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Culturally Intelligent Leaders Know When it’s “Cultural” … and when it isn’t.
Being a culturally intelligent leader requires more than understanding cultural differences. At times it can be quite difficult to decipher when a particular behaviour is related to cultural conditioning, personality, current circumstances or a temporary emotional...
Employers and newcomers view the importance of language and communication skills very differently
According to recent research, employers and newcomers value language and communication skills completely differently. Whereas 95% of employers consider these skills to be very important, only 27% of newcomers do. This is a huge difference which points to a major...
Cultural Agility – Reduce your Cross-Cultural Clumsiness
Having cultural agility does not depend on memorizing a list of what-to-do's and what-not-to-do's. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the following article...
Accents in the workplace – Linguistic, Regional and Class
In the Greater Toronto Area (GTA,) we have a tremendous variety of accents in the workplace and on the streets. While people often complain about foreign accents and newcomers regularly face discrimination for this reason, we can generally agree that such biases...
How to Present Effectively – Using Effective Body Language
If you want to present effectively, you need to use your body language effectively. According to body language and behavior expert, Mark Bowden, there are some simple things you can pay attention to which will significantly improve the impact you have on your...
How to Give Feedback Appropriately
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
Practice the English Vowels by Singing
All the English vowels are used at some point during the following song. This classic piece is from the 1965 movie entitled The Sound of Music. The singer, Julie Andrews, is well known for her very broad vocal range as well as for her role in many classic...
What questions to ask at a job interview are the best?
Having some prepared questions to ask at a job interview will make you more confident. It will also leave the interviewer with an impression of a potential employee who is both reflective and prepared. While you certainly won't need 175, reviewing the following...
Body Language Mistakes During Job Interviews
Making body language mistakes during a job interview could cost you a great opportunity. Just as our voice speaks, so does our body and people interpret what our body says based on cultural norms. Learning how people interpret what our body does, as well as becoming...
Is There a Glass Ceiling Facing Non Native English Speakers?
I have often heard complaints about the glass ceiling facing non-native English speakers. And in my line of work, many new clients decide to work with us when they are in line for a potential promotion and/or are motivated after a performance review indicating issues...
