by Recommendation of Heather Chetwynd | Mar 18, 2015 | Language Training
According to recent research, employers and newcomers value language and communication skills completely differently. Whereas 95% of employers consider these skills to be very important, only 27% of newcomers do. This is a huge difference which points to a major...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Feb 3, 2015 | Business Communications
Having some prepared questions to ask at a job interview will make you more confident. It will also leave the interviewer with an impression of a potential employee who is both reflective and prepared. While you certainly won’t need 175, reviewing the following...
by Recommendation of Heather Chetwynd | Oct 16, 2014 | Accent Modification
Words matter a lot! You may have heard that communication is 55% body language, 38% tone of voice and 7% actual words. Well, this myth has been debunked! While body language and tone of voice continue to be important elements of effective communication, we know that...
by Heather Chetwynd | Dec 11, 2009 | Accent Modification
Do you have difficulties in understanding and/or being understood? The ability to participate comfortably in a conversation depends upon language and context. Understanding the culture, being familiar with the topic and concepts being discussed, knowing the idioms and...