by Heather Chetwynd | Jun 28, 2022 | Culture and Values
We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
by Recommendation of Heather Chetwynd | Mar 11, 2015 | Business Communications
All of us occasionally fall into bad communication habits. Learning to communicate effectively and in a professional manner involves developing and maintaining both self-awareness and self-control. Often we don’t really see our behaviour as others might. We are...
by Recommendation of Heather Chetwynd | Nov 3, 2014 | Voice to Word Post - Other
Power words are those that create an impact. For example, I can say, “This training will really help you improve your communication skills.”. Or I can say, “This training will significantly improve your communication skills.” The second...
by Recommendation of Heather Chetwynd | Oct 16, 2014 | Accent Modification
Words matter a lot! You may have heard that communication is 55% body language, 38% tone of voice and 7% actual words. Well, this myth has been debunked! While body language and tone of voice continue to be important elements of effective communication, we know that...
