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How Your Attitude and Behaviour Can Influence Comprehension and What To Do About It

How Your Attitude and Behaviour Can Influence Comprehension and What To Do About It

by Heather Chetwynd | Jun 28, 2022 | Culture and Values

We understand best those who communicate as we do. What does “communicating like me” mean? What are the variables in communication? Consider these factors: language, accent, volume, vocabulary and expressions, grammar, body language, level of formality, cultural...
Five most Common Bad Communication Habits

Five most Common Bad Communication Habits

by Recommendation of Heather Chetwynd | Mar 11, 2015 | Business Communications

All of us occasionally fall into bad communication habits. Learning to communicate effectively and in a professional manner involves developing and maintaining both self-awareness and self-control. Often we don’t really see our behaviour as others might. We are...
Power Words can Spice up your Writing

Power Words can Spice up your Writing

by Recommendation of Heather Chetwynd | Nov 3, 2014 | Voice to Word Post - Other

Power words are those that create an impact. For example, I can say, “This training will really help you improve your communication skills.”. Or I can say, “This training will significantly improve your communication skills.” The second...
Which Words Matter the Most When We Talk?

Which Words Matter the Most When We Talk?

by Recommendation of Heather Chetwynd | Oct 16, 2014 | Accent Modification

Words matter a lot! You may have heard that communication is 55% body language, 38% tone of voice and 7% actual words. Well, this myth has been debunked! While body language and tone of voice continue to be important elements of effective communication, we know that...

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